How Telehealth Works
Four simple steps between booking and your consultation.
Book your slot
Open our online diary and choose a consultation time that suits you.
Confirm your details
Share your contact details so we can prepare for your consultation.
Join the video call
Meet your doctor from your phone, tablet or computer at your booked time.
Get advice & next steps
Receive guidance from your doctor, with a prescription or follow-up if advised.
Why Choose a Video Consultation
Quality healthcare that fits around your life.
Consult from home
Access care from home anywhere in South Africa — no travel required.
No travel, no queues
Skip the commute and waiting room and fit your consultation around your day.
Same trusted specialists
See the same experienced doctors you would meet at our Tzaneen rooms.
Private & secure
Your consultation is confidential, like any in-person appointment.
Available country-wide
Whether you are in Tzaneen, Limpopo or elsewhere in South Africa, care comes to you.
Continuity of care
Ideal for follow-ups, prescription reviews and discussing results with your doctor.
When Telehealth Is Suitable
- • Follow-up appointments with your doctor
- • Prescription reviews and repeat medication discussions
- • Discussing test or investigation results
- • General medical advice and care guidance
Not for emergencies
Telehealth is not suitable for emergencies. If you or someone else has severe symptoms such as chest pain, difficulty breathing or a serious injury, call emergency services or visit your nearest hospital immediately.
Frequently Asked Questions
Everything you need to know before your first video consultation.